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MelodyVR is an immersive live music app that lets you experience incredible performances from global stars and exciting new talent. With MelodyVR, exclusive shows, legendary festivals and unique sessions are at your fingertips – putting you at the heart of the action.
There’s so much to discover on MelodyVR:
If you’re using an Oculus Go, Quest or Samsung Gear VR, head to the Oculus Store.
You can enjoy MelodyVR in the UK, USA, Austria, Belgium, Canada, France, Germany, Greece, Ireland, Italy, the Netherlands, Portugal, Spain, Sweden and Switzerland.
MelodyVR puts you in complete control of how you experience your favorite artists.
All of the performances we record are filmed using 360° cameras, which means you can move your mobile or your VR headset around to look at whatever you want – or sit back and control the camera with your finger on your smartphone.
You can also choose where you stand by selecting a Jump Spot – a different viewing position – so you can be down the front, deep in the crowd, or even up with the band on stage.
Look out for the ‘Director’s Cut’, which automatically jumps between cameras to give you the best shots of the action.
You can purchase tickets through Universe / Ticketmaster by following these steps:
After purchasing your ticket, you will receive a unique code and simple instructions for joining the stream by email. This will arrive in your inbox closer to the date of the performance.
You can also buy directly via the MelodyVR app. Tickets for live events via MelodyVR may be more expensive than those purchased via Universe. This is due to the 30% commission charged by the app stores.
Once your unique code arrives by email, just follow these steps and you’ll be all set:
You’re ready! Head to the show page on the MelodyVR smartphone app at the time of the gig to watch 🎵
There are a few options to cast or screen share from devices that MelodyVR supports. You can find instruction on how to do so here:
As the Oculus and iOS/Android app stores are separate, we have to perform a little magic to link purchases across the two devices. To do so, please follow these steps:
You’re all set! When the show is due to start, go to the Oculus app to watch the performance 🙂
All ticketed events are brought to you live at a specific time. The shows are not rebroadcast after they have finished, so make sure you’re ready to go at showtime!
All shows can be experienced on Android, iOS and Oculus Go/Oculus Quest devices.
Some older phone devices may not work with the MelodyVR app. If you want to check if your device can play back our 360° content, try downloading the app and watching one of our free shows.
MelodyVR is available in the UK, USA, Austria, Belgium, Canada, France, Germany, Greece, Ireland, Italy, the Netherlands, Portugal, Spain, Sweden and Switzerland.
All tickets bought through the MelodyVR app are ‘in-app’ purchases and your payment will be taken with the credit/debit card associated with your device.
If you’re having trouble buying a ticket on your phone, it’s worth checking if your card details are correct in your settings. If you’re still having difficulty, try unlinking your card details in the settings menu and re-adding them to ensure they’re accurate.
If you’ve bought a ticket through Universe, we recommend going to the Universe Help Center here.
Just follow these steps:
All purchases on MelodyVR are in-app payments that are linked to the credit/debit card details you have set up on your device.
You can find a receipt for any of your purchases on your device’s purchase history:
On the MelodyVR phone app:
As the mobile app and oculus app stores are separate, we have to perform a little magic to link purchases across the two devices. To do so, just follow these steps:
You’re done! Your accounts should now be linked and you’ll see your purchases on each device. Additionally, any future purchases you make will also appear on both devices.
If you’re seeing a ‘400 error’, it means that MelodyVR is not available in the country you’re currently based in.
If you’ve installed the app in a country where we’re available and then visit another country where we are not, you may see this pop up during your stay.
To restore your purchases on the MelodyVR smartphone app, head to your library and click the ‘Restore Purchases’ button.
If they still aren’t showing in your library, it’s worth checking if you’re logged into the correct account. There are several login options including email, Apple ID and Facebook so it’s worth trying these to find the right account.
If your app’s not behaving as expected, don’t worry. Try this to get things working again.
If you’re on smartphone:
If you’re watching on a VR headset:
If the tips above don’t help, it’s best to check your internet connection speed. The recommended speed for the best performance is 12-15mbps.
Access to all MelodyVR library content is included. That’s all recorded shows, Original performances and Journeys available in the app – except for Ticketed Events, which are pay per view